Frequently Asked Questions
Everything you need to know about your SAYSKY order and premium running gear.
How long does shipping take and what are the costs?
We offer worldwide shipping. Delivery typically takes 2-5 business days depending on your location. Shipping costs are calculated at checkout, and we offer free shipping on orders above a specific threshold.
What is your return policy?
You can return any unworn, unwashed items with original tags attached within 30 days of receipt. Please use our online return portal to generate a shipping label and initiate the process.
How do I find the right size for my running gear?
SAYSKY products are designed with a performance fit. We recommend checking our detailed Size Guide located on each product page to compare your body measurements with our garment dimensions.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay. Local payment options may also be available at checkout.
How should I care for my high-performance running apparel?
To maintain the technical properties of the fabric, we recommend washing at 30°C, inside out, and avoiding fabric softeners or tumble drying. Always refer to the specific care label inside the garment.
Can I track my order once it has been shipped?
Yes, as soon as your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking link so you can follow your package's journey.